Book Now
Locations
Book Now

FAQ – master Linzergasse

General Information

  • What exactly is master Linzergasse – hotel, aparthotel, or serviced apartments?

    master Linzergasse is a luxurious aparthotel that combines private living spaces with hotel-style services, including reception, housekeeping, and laundry facilities.

  • What type of traveler is master Linzergasse best suited for (family, business, or solo)?

    master Linzergasse suits business travellers, couples, and families seeking spacious serviced apartments in the heart of Salzburg, steps from the Old City.

  • Is master Linzergasse set up for business travellers on a corporate stay in Salzburg?

    Yes. Apartments include a workspace, high-speed Wi-Fi, and convenient transport connections for business stays in Salzburg.

  • Is master Linzergasse suitable for a long-term stay of several weeks or more?

    Yes, an on-site self-service laundry and kitchenettes with a refrigerator, dishwasher, coffee machine, kettle, and cutlery ensure comfort for extended stays.

  • Is master Linzergasse a serviced apartment or a traditional hotel?

    master Linzergasse is a serviced-apartment accommodation, not a conventional full-service hotel.

  • How many serviced apartments are available at master Linzergasse?

    master Linzergasse offers 21 fully furnished apartments available for guest stays.

  • What apartment types are available at master Linzergasse?

    Studio Apartment, One-Bedroom Open Plan Suite, and One-Bedroom Apartment categories are offered.

  • Does master Linzergasse provide complimentary high-speed Wi-Fi throughout all apartments and common areas?

    Yes, complimentary high-speed Wi-Fi is available in every apartment and all shared spaces.

  • Is master Linzergasse a fully smoke-free property?

    Yes, all interior areas are smoke-free; smoking is restricted to an outdoor designated zone.

  • Does master Linzergasse welcome families with children?

    Yes, children of every age are welcome, and complimentary cribs can be requested.

  • Is there a workspace or co-working area at master Linzergasse for remote workers?

    Apartments include a dining table or desk suitable for remote work, alongside reliable high-speed internet. A shared lounge area on the ground floor is also available.

Location & Transportation

  • How long does it take to walk from Salzburg Central Station to master Linzergasse?

    It is approximately a 14-minute, 1.1-kilometre walk from Salzburg Central Station to master Linzergasse.

  • What is the drive time from Salzburg W.A. Mozart Airport to master Linzergasse?

    The 3.7-mile journey from Salzburg W.A. Mozart Airport to master Linzergasse usually takes about 15 minutes in moderate traffic.

  • “Is master Linzergasse located near Linzer Gasse shopping street?

    Yes, the entrance stands on Schallmooser Hauptstrasse 2 right where pedestrian-only Linzer Gasse begins.

  • Is master Linzergasse close to Salzburg’s UNESCO Old City?

    Yes, the building sits at the gateway to Salzburg’s UNESCO-listed Old City, steps from its historic archway.

  • Where can guests park near master Linzergasse, and what are the rates?

    Nearby parking garages are available, with typical daily rates between €19 and €20.

  • Is on-site car parking available at master Linzergasse?

    There is no on-site parking. The closest underground parking is Park Garage Linzergasse, located directly behind the building.

  • Can guests walk to Salzburg Congress Center from master Linzergasse?

    The Salzburg Congress Center is approximately a 10–12-minute walk from master Linzergasse.

  • Are airport taxi or bus connections readily accessible from master Linzergasse’s entrance?

    Yes, taxis and buses are available just a few metres from the entrance for direct airport access. Guests may also use taxi apps such as FreeNow, Uber, or Bolt.

  • Is there any free street parking available in the surrounding area near master Linzergasse?

    No, only limited paid street parking is available; there is no free street parking nearby.

Rooms & Amenities

  • What kitchen amenities are included in the apartments at master Linzergasse?

    Each apartment includes a kitchenette with selected essentials such as a refrigerator, dishwasher, coffee machine, kettle, and cutlery.

  • Is a coffee machine or espresso maker provided in every apartment at master Linzergasse?

    Yes, every apartment includes a Nespresso-style espresso machine with a starter set of capsules.

  • Are air-conditioning and heating available in all units at master Linzergasse?

    Yes, each apartment has individual controls; however, the system operates seasonally, switching between heating or cooling rather than both simultaneously.

  • Does master Linzergasse offer smart TVs with streaming services such as Netflix?

    Yes, apartments include smart TVs supporting Netflix and other personal streaming apps.

  • “Do any apartments at master Linzergasse have private balconies?

    Yes, the One Bedroom Open Plan and upper-floor Studio apartments offer furnished private balconies.

  • Does master Linzergasse supply premium bedding or hypo-allergenic linens in every apartment?

    Yes, premium bed linens are standard; hypo-allergenic sets can be arranged on request.

  • Is there a laundry room available for guests at master Linzergasse?

    Yes, a self-service laundry room with washers and dryers is provided on site.

  • Does master Linzergasse have a shared lounge or common area for guests?

    Yes, guests may relax in the common lounge located on the ground floor.

  • Are laptop-size safes installed in every apartment at master Linzergasse?

    Yes, each apartment includes a safe suitable for storing a laptop and other valuables.

  • Are rollaway or extra beds available at master Linzergasse?

    No, rollaway beds are not offered; occupancy limits rely on existing beds and sofa beds.

  • How often is the full apartment cleaning and linen change performed at master Linzergasse?

    Professional housekeeping and fresh linens are provided every seven days. Additional cleaning services are available upon request for a fee.

Food & Dining

  • Is an electric kettle provided in each apartment at master Linzergasse?

    Yes, each apartment includes an electric kettle.

  • Do apartments at master Linzergasse have a refrigerator with a freezer compartment?

    Yes, all kitchens feature a refrigerator that includes an integrated freezer compartment.

  • Do the kitchens at master Linzergasse include dishwashers?

    Yes, built-in dishwashers are provided in all apartment kitchens for easy cleanup.

  • Is there a dedicated dining area within the apartments at master Linzergasse?

    Yes, every apartment features a dining area with table and chairs for meals or work.

  • Does master Linzergasse serve breakfast, or is it a self-catering property?

    master Linzergasse is self-catering – each apartment features a refrigerator, kettle, coffee machine, and cutlery.

  • Can food from local delivery apps be delivered directly to my apartment at master Linzergasse?

    Guests can easily order meals through popular local apps such as Wolt or Uber Eats. To maintain building security, couriers deliver to the main entrance, where guests can collect their orders directly from the driver.

Check-in & Check-out

  • What are the standard check-in and check-out times at master Linzergasse?

    Standard check-in begins at 3:00 pm, and check-out time is by 11:00 am.

  • How do guests check in at master Linzergasse?

    master Linzergasse operates with a self-check-in process: you’ll receive your apartment PIN at 9:00 am on arrival day via WhatsApp and email.

  • How do guests check out at master Linzergasse?

    Departures are fully contactless; simply leave, and your door code deactivates after check-out time.

  • Can guests access master Linzergasse at any time using a code?

    Yes, guests receive a secure access code allowing arrival at any hour after 3 pm.

  • Is online pre-registration required before arrival at master Linzergasse?

    Yes, online pre-registration and prepayment are required before access codes can be issued.

  • What is the minimum age requirement for check-in at master Linzergasse?

    The minimum age for check-in is 18 years unless accompanied by a parent or guardian.

  • What forms of photo identification and credit card are required at check-in for master Linzergasse?

    Check-in is completed online in advance, so no identification or credit card is needed upon arrival.

  • When exactly will I receive my access code for master Linzergasse, and what should I do if it hasn’t arrived by check-in day?

    Access codes are sent at 9:00 AM on arrival day via WhatsApp or email. Contact support if you have not received your code by check-in day.

  • Will I be required to send a copy of my ID or passport via WhatsApp or email before getting the master Linzergasse access code?

    Guests may need to complete digital verification and provide identification during online pre-registration before receiving their access code.

  • What is the procedure if my master Linzergasse access code does not work when I arrive at the door?

    Please contact the Guest Relations Team immediately via WhatsApp (+43720880154) or email (info@stay-master.com). A representative will verify your booking and assist.

  • How long does the master Linzergasse online check-in process typically take to get verified?

    The online check-in process usually takes only a few minutes once all the required information is submitted.

  • How and when can I request an official invoice for my stay at master Linzergasse?

    Official invoices are issued at the end of the stay. To ensure your document is accurate, please provide any specific billing details or company information to our team prior to your check-out date. Unfortunately it is not possible to make changes to the invoice details after the invoice is issued.

Reservations & Policies

  • What payment methods are available at master Linzergasse in Salzburg?

    Payments are processed through a secure online link; only credit cards are accepted, and cash is not.

  • What is the cancellation policy at master Linzergasse?

    Cancellation terms vary by rate; flexible rates allow free cancellation until the deadline shown during booking.

  • Are parties or events allowed at master Linzergasse?

    No, parties, events, and bachelor or bachelorette gatherings are expressly forbidden under house rules.

  • Does master Linzergasse require guests to sign a rental agreement prior to arrival?

    Yes, during online check-in you must sign a rental agreement electronically before access codes are provided.

  • What safety measures such as CCTV and smoke alarms are in place at master Linzergasse?

    The common areas are monitored by CCTV, and every apartment is equipped with smoke alarms, a security alarm, and fire extinguishers.

  • Does master Linzergasse allow dogs, and are additional fees applicable?

    Yes, master Linzergasse welcomes trained pets for an additional charge of 20 GBP per night; they must never be left unattended, stay off sofas and beds, and any damage is the guest’s responsibility.

  • Does the total price at master Linzergasse include all local taxes, such as VAT and the Salzburg City Tax?

    The confirmed price includes VAT. The mandatory Salzburg City Tax (Kurtaxe) is calculated separately and charged during online check-in.

  • What is the maximum occupancy for each apartment type at master Linzergasse?

    The Studio Apartments accommodate up to 2 guests, while our One-Bedroom Apartments can host up to 4 guests.

Attractions & Experiences

  • “How long does it take to walk from master Linzergasse to Mirabell Palace and Gardens?

    Mirabell Palace and Gardens are roughly an 8–10-minute walk from master Linzergasse.

  • Can you walk from master Linzergasse to Mozart’s Birthplace museum?

    Yes, guests can stroll to Getreidegasse in about 10–12 minutes across the river.

  • What is the walking distance from master Linzergasse to Salzburg Cathedral?

    Salzburg Cathedral is about a 12–15-minute walk through the Old Town from master Linzergasse.

  • How long is the walk from master Linzergasse to Fortress Hohensalzburg?

    Reaching Fortress Hohensalzburg takes approximately 20–25 minutes from master Linzergasse, including the funicular or hill walk.

  • Does master Linzergasse place guests within easy reach of the Salzburg Christmas Market?

    Yes, the main Christmas Market on Cathedral Square is about a 12-minute walk from the property.

  • What are the best things to do in Salzburg when staying at master Linzergasse?

    Stroll the charming cobbled street lined with boutiques and bakeries, then cross the Salzach River to the UNESCO Old Town, Mirabell Palace, and Hohensalzburg Fortress.