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What exactly is master Mirabell – hotel, aparthotel, or serviced apartments?
master Mirabell offers Serviced Apartments that combine private living spaces with hotel-style services, including reception, housekeeping, and laundry facilities.
What type of traveler is master Mirabell best suited for – family, business, or solo?
master Mirabell suits business travellers, couples, solo guests, and families seeking spacious serviced apartments with kitchen facilities in Salzburg.
Is master Mirabell set up for business travellers on a corporate stay in Salzburg?
Yes. Apartments include reliable high-speed Wi-Fi, practical in-room space for working, and convenient transport connections for business stays in Salzburg.
Is master Mirabell suitable for a long-term stay of several weeks or more?
Yes, each apartment provides a restful space with a kitchenette that includes a refrigerator, dishwasher, coffee machine, kettle, and cutlery – ideal for extended stays.
Is there a workspace or co-working area at master Mirabell for remote workers?
Yes, the apartments include practical tables or sitting areas suitable for remote work, together with complimentary high-speed Wi-Fi.
Does master Mirabell offer complimentary high-speed Wi-Fi throughout the property?
Yes, complimentary high-speed Wi-Fi is provided in all apartments and common areas.
How many serviced apartments are available at master Mirabell?
master Mirabell features 50 fully furnished serviced apartments available for short or extended stays.
Are all areas at master Mirabell air-conditioned, including apartments?
Yes, every apartment and indoor space at master Mirabell is individually air-conditioned and heated.
Is housekeeping service included during a stay at master Mirabell, and how often is it provided?
Professional housekeeping and fresh linens are provided every seven days. Additional cleaning services are available upon request for a fee.
Does master Mirabell have an elevator serving all floors?
Yes, an elevator serves every floor, ensuring step-free access to all apartments.
Are self-service laundry facilities available on-site at master Mirabell?
Yes, a complimentary self-service laundry room with washers and dryers is available on-site.
Does master Mirabell feature a shared lounge or patio area for guests to relax?
Yes, guests may relax in the stylish indoor lounge or on the landscaped patio.
How close is master Mirabell to Mirabell Palace & Gardens?
Mirabell Palace & Gardens are just 300 meters away. A short, three-minute walk from our main entrance.
How far is master Mirabell from Salzburg’s UNESCO-listed Old Town?
The UNESCO Old Town is a pleasant 10 to 15-minute walk from master Mirabell in Salzburg.
How long does it take to get to master Mirabell from Salzburg W. A. Mozart Airport?
The drive is approximately 5 kilometers and takes about 15–20 minutes.
Is the Salzburg Congress Convention Center near master Mirabell?
Yes, the building stands directly next to the Salzburg Congress Convention Center on Rainerstrasse.
What train stations are within walking distance of master Mirabell?
Salzburg Central (Hauptbahnhof) and Salzburg Mülln-Altstadt stations are both within a 10-minute walk.
Does master Mirabell provide any on-site parking facilities?
No, the property does not offer private on-site parking.
Where is the nearest public parking to master Mirabell?
The nearest public parking is the Auersperg – Salzburg APCOA garage, located just a short 130-meter walk from our building, beneath the Sheraton Hotel. The address is Auerspergstraße 4, 5020 Salzburg.
Is there any free street parking available in the surrounding area near master Mirabell?
No, free street parking is very limited near master Mirabell; nearby spaces are typically short-stay only, so public garages are more practical.
Does every apartment at master Mirabell include a kitchenette with an espresso machine?
Yes, every apartment has a kitchenette equipped with a coffee capsule machine.
Are towels, premium toiletries and a hairdryer provided in the bathrooms at master Mirabell?
Yes, plush towels, premium toiletries and a wall-mounted hairdryer are provided in every bathroom.
Does master Mirabell provide an in-room safe?
Yes, the apartments include a laptop-size safe.
Does master Mirabell provide blackout curtains in the apartments?
Yes, the apartments have blackout curtains for restful sleep.
Are the apartments at master Mirabell sound-proofed for a quiet stay?
Yes, double-glazed windows and sound-insulated walls ensure a peaceful, quiet environment inside the apartments.
Does master Mirabell offer family apartments for larger groups?
Yes, the Two-Bedroom Family Apartment accommodates up to eight guests comfortably.
Do some apartments at master Mirabell have a private balcony or terrace?
Yes, Deluxe Studios include private balconies, while the Penthouse boasts a spacious terrace.
Are cribs available free of charge for infants at master Mirabell?
Yes, complimentary cribs are available on request for infants, subject to availability.
Does master Mirabell provide a welcome tray with tea and coffee capsules in every apartment?
Yes, a complimentary welcome set with tea bags and coffee capsules awaits guests on arrival in every kitchenette.
Are cooking utensils, cookware and tableware supplied in the kitchenettes at master Mirabell?
Yes, complete sets of cookware, utensils, plates and glassware are stocked in all kitchenettes.
Is an electric kettle available in all apartments at master Mirabell?
Yes, every kitchenette is equipped with an electric kettle for boiling water.
Are paper towels and basic cleaning supplies stocked in the kitchenettes at master Mirabell?
Yes, paper towels and starter cleaning supplies are provided for guest convenience.
Can food from local delivery apps be delivered directly to my apartment at master Mirabell?
Guests can order meals through local delivery apps. To maintain building security, couriers should deliver to the main entrance, where guests can collect the order directly.
Does master Mirabell have a restaurant or bar, or is it mainly self-catering?
master Mirabell is self-catering – each apartment features a refrigerator, kettle, coffee machine, and cutlery.
What are the standard check-in and check-out times at master Mirabell?
Standard check-in begins at 15:00 and check-out is required by 11:00.
How do guests check in at master Mirabell?
Guests complete a secure online registration and receive a door code for seamless self-check-in.
How do guests check out at master Mirabell?
Departures are completely contactless; guests simply leave, and the door code deactivates after the check-out time.
Is 24-hour access available at master Mirabell?
Yes, master Mirabell features a keyless entry system providing 24/7 access. Your code activates at 15:00 on arrival day and remains valid throughout your stay.
What is the minimum age requirement for check-in at master Mirabell?
The minimum age is 18, unless accompanied by a parent or legal guardian.
Does master Mirabell offer luggage storage before check-in and after check-out?
Yes, complimentary luggage lockers are available so guests can store bags before arrival or after departure.
When exactly will I receive my access code for master Mirabell, and what should I do if it has not arrived by check-in day?
Your apartment PIN is sent at 09:00 on your arrival day via WhatsApp or email. Contact support if you have not received your code by check-in time.
Will I be required to send a copy of my ID or passport before getting the master Mirabell access code?
Yes, guests must complete the online check-in and provide identification before receiving their access code.
What is the procedure if my master Mirabell access code does not work when I arrive at the door?
Please contact the Guest Relations Team immediately via WhatsApp (+43 720 880 154) or email (info@stay-master.com). A representative will verify your booking and assist.
How long does the master Mirabell online check-in process typically take to get verified?
The online check-in process usually takes only a few minutes once the required details are submitted.
How and when can I request an official invoice for my stay at master Mirabell?
Official invoices are issued at the end of the stay. To ensure your document is accurate, please provide any specific billing details or company information to our team prior to your check-out date. Unfortunately it is not possible to make changes to the invoice details after the invoice is issued.
What is the cancellation and prepayment policy for bookings at master Mirabell?
Cancellation terms vary by rate. Flexible rates allow free cancellation until the deadline shown during booking, while non-refundable rates must be prepaid in full.
Which payment methods are accepted at master Mirabell?
Payments are accepted via a secure online link; credit cards only, cash is not accepted.
What is the dog policy at master Mirabell?
master Mirabell welcomes trained pets for an additional charge; they must never be left unattended, stay off sofas and beds, and any damage is the guest’s responsibility.
Are service animals exempt from pet fees at master Mirabell?
Yes, certified service animals stay free of charge and are exempt from the pet fee.
Is smoking permitted anywhere within master Mirabell?
No, smoking is not permitted indoors; it is allowed only in the designated outdoor zone.
Are parties or events allowed at master Mirabell?
No, parties or large events are not permitted in any apartment or common area.
Does the total price at master Mirabell include all local taxes, such as VAT and the Salzburg city tax?
Yes, rates displayed on our booking pages already include VAT and the Salzburg city tax.
What is the maximum occupancy for each apartment type at master Mirabell, and are there sofa beds for extra guests?
Occupancy and sofa bed availability vary by apartment type. Studios accommodate 1–2 guests, while the Three-Bedroom Penthouse accommodates up to 6 guests.
Can guests walk to Mozart’s Birthplace from master Mirabell?
Yes, Mozart’s Birthplace on Getreidegasse is roughly 0.7 km, a 12-minute walk away.
Can guests reach the Salzach River promenade easily from master Mirabell?
Yes, the Salzach riverside promenade is an easy five-minute walk from the property.
What Sound of Music filming locations are near master Mirabell?
Guests can stroll to Mirabell Gardens’ Pegasus Fountain and Do-Re-Mi steps, both famous Sound of Music sites, in under five minutes.
Which public parks or gardens, such as Mirabell Gardens, are closest to master Mirabell for outdoor relaxation?
Mirabell Gardens is located just steps away from the property, offering landscaped lawns, fountains, and shaded benches for relaxation.
What are the best things to do in Salzburg when staying at master Mirabell?
Step outside to Mirabell Palace and Gardens, then walk to the UNESCO Old Town, Hohensalzburg Fortress, and Mozart’s birthplace – all within minutes.
Book directly with master and get 5% off
Save More, Stay More: Book Directly With master For A 5% Discount Today!