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What exactly is master Wola – hotel, aparthotel, or serviced apartments?
master Wola offers Serviced Apartments that combine private living spaces with hotel-style services, including reception, housekeeping, and laundry facilities.
What type of traveller is master Wola best suited for – families, business travellers, or leisure guests?
master Wola suits business travellers on extended assignments, couples on a city break, and families exploring Warsaw. Spacious layouts, fast Wi-Fi, fully equipped kitchens, and a central Wola location make it a versatile choice for all.
Does master Wola provide free high-speed Wi-Fi in all areas?
Yes, free high-speed Wi-Fi covers every apartment and all communal areas of the building.
Is smoking permitted anywhere within master Wola?
No, smoking is strictly prohibited inside all apartments and indoor common areas.
Is master Wola accessible for guests with mobility needs?
master Wola offers step-free elevator access from the street level to every floor; however, the apartment interiors are not necessarily optimized for accessibility needs.
How do I contact master Wola if I need help?
Multilingual guest support responds around the clock through WhatsApp, phone and email.
How often is the apartment cleaned at master Wola?
Weekly housekeeping with fresh towels and linen changes is provided for stays of seven nights or more. Additional cleaning can be arranged upon request at an additional cost.
Are laundry detergent and ironing facilities supplied in the self-service laundry room at master Wola?
Yes, laundry detergent and communal ironing boards are supplied in the on-site self-service laundry room.
Does master Wola provide 24-hour support for guests?
Yes, master Wola offers 24/7 guest support for your convenience. You can reach our team at any time via WhatsApp, email, or phone.
Is master Wola set up for business travellers on a corporate stay in Warsaw?
Yes. Every apartment includes a dedicated workspace, high-speed Wi-Fi, and a fully equipped kitchen. The property is located in Wola, Warsaw’s main business district, with easy metro access. Corporate rates are available on request.
Is master Wola suitable for a long-term stay of several weeks or more?
Yes. Fully equipped kitchens, self-service laundry facilities, weekly housekeeping, and apartment-style layouts make master Wola a comfortable and practical base for stays of any length.
Are the apartments at master Wola fitted with air-conditioning and heating?
Yes, each apartment has individual controls; however, the system operates seasonally, switching between heating or cooling rather than both simultaneously.
Does every apartment at master Wola include a fully equipped kitchen with dishwasher and oven?
Yes, each apartment features a full kitchen complete with dishwasher, combination microwave-oven and cookware.
Is there Netflix or any streaming service in the master Wola apartments?
Yes, every unit offers a Smart TV pre-loaded with Netflix for guest streaming entertainment.
Is there a gym at master Wola?
Yes, complimentary entry to the fully equipped Leonardo Hotel gym is included during the stay.
What is the maximum number of guests per apartment at master Wola?
Our Spacious Family Two-Bedroom Apartments comfortably host up to eight guests within an expansive 85 m² layout.
Is a personal in-room safebox provided in each master Wola apartment?
Yes, an electronic safe is installed inside every apartment for secure storage of valuables.
Is there a washing machine in the master Wola apartment or a shared laundry room?
At master Wola, guests have access to a shared self-service laundry room equipped with complimentary laundry detergent. Additionally, our Three-Bedroom Apartments feature the exclusive benefit of private, in-unit washing machines and dryers.
Do any apartments at master Wola offer accessible features such as walk-in showers and wider doorways?
Our Three-bedroom apartments include step-free walk-in showers with wider doorways; however, the property does not meet the full requirements to be considered officially accessible.
Are work desks or dedicated laptop workspaces available in master Wola apartments?
Yes, dining tables double as spacious laptop workstations and include convenient power outlets nearby.
Does master Wola supply complimentary toiletries and a hairdryer in all bathrooms?
Yes, all bathrooms are stocked with complimentary toiletries and a hairdryer is provided in every apartment.
What apartment sizes are available at master Wola?
Studios start at 30 m², Studios with Sofa Bed are 38 m², One-Bedrooms 43 m², Two-Bedrooms 70 m², Three-Bedrooms 95 m², and Family Two-Bedroom apartments up to 85 m².
Can food be delivered from apps like Wolt or Uber Eats to master Wola apartments?
Yes, guests can order via apps such as Wolt or Uber Eats. Couriers deliver to the building entrance, where guests collect their orders directly.
Does master Wola have its own restaurant or bar, or is it mainly self-catering?
master Wola offers the best of both worlds: it is fully self-catering with equipped kitchens for home-cooked meals, yet guests also enjoy access to the restaurant and bar at the neighboring Leonardo Royal Hotel Warsaw.
Does master Wola supply cookware, dishware, and utensils in every apartment kitchen?
Yes, full sets of pots, pans, plates, glasses and utensils are stocked in all kitchens.
Is a coffee machine and kettle provided in the kitchens at master Wola?
Yes, every kitchen is fully equipped for your morning routine, featuring an electric kettle and a Nespresso capsule coffee machine.
Does master Wola offer breakfast service through the neighboring Leonardo Royal Hotel Warsaw?
Yes! You can choose a breakfast-inclusive rate when booking, or simply pay the Leonardo Hotel directly on the morning of your visit.
Is room-service meal delivery available to master Wola apartments?
Yes, guests are welcome to order room service from the neighboring Leonardo Hotel. Please contact us for further details to place an order.
Is there a supermarket or grocery store within a five-minute walk of master Wola?
Yes, several convenience stores and mini-markets are within a five-minute walk of master Wola.
What is master Wola’s flexible cancellation policy for stays under two weeks?
Cancellation terms depend on the chosen rate: flexible bookings may be cancelled free of charge until the stated deadline, while non-refundable rates are prepaid and cannot be cancelled.
Does master Wola require a security deposit or pre-authorization at check-in?
No security deposit is taken, but a valid credit card is required and may be pre-authorised for any damages or incidentals.
Are dogs allowed at master Wola, and what is the nightly fee?
Yes, master Wola welcomes trained pets for an additional charge of 80 PLN per night; they must never be left unattended, stay off sofas and beds, and any damage is the guest’s responsibility.
What payment methods does master Wola accept for accommodation charges?
Payments are processed via a secure online link accepting major credit and debit cards.
What is the minimum guest age for check-in at master Wola?
At least one guest in each reservation must be 18 years of age or older.
Are parties or events permitted inside master Wola apartments?
No, parties, events or loud gatherings are forbidden under the house rules.
Are children and infants welcome at master Wola, and are travel cots available on request?
Yes, children of all ages are welcome. Travel cots can be arranged on request, subject to availability – please notify the team ahead of arrival.
Can an extra bed be added to the master Wola apartment?
master Wola does not provide rollaway or extra beds. Guests requiring additional sleeping capacity should select a Studio with Sofa Bed or a larger apartment at the time of booking.
Does the total price at master Wola include VAT and Warsaw city tax?
The confirmed rate includes VAT. Warsaw does not currently impose a mandatory tourist tax, so the quoted price reflects the full cost.
Which metro station is closest to master Wola, and how many minutes is the walk?
Rondo ONZ Metro Station is the nearest stop, located just a five-minute walk away.
How far is master Wola from the Warsaw Uprising Museum on foot?
The Warsaw Uprising Museum is less than 1.5 km from master Wola.
What is the distance between master Wola and Warsaw Central Railway Station?
Warsaw Central Station is approximately a 1.4-kilometre walk away, or about a 10-minute drive, depending on traffic.
How long does a taxi ride from Warsaw Chopin Airport to master Wola usually take?
Yes, there are nearby public garages.
How close is master Wola to the Palace of Culture and Science?
The Palace of Culture and Science is located within 1.7 km from master Wola.
What is the exact address of master Wola?
master Wola is located at Grzybowska 45, 00-844 Warszawa, Poland, in the heart of Warsaw’s Wola business and cultural district.
How does check-in work at master Wola?
The property operates with a self-check-in system. Your unique apartment PIN code will be sent to you via WhatsApp and email at 09:00 on your arrival day. To ensure timely delivery, please confirm your reservation is fully paid and your online registration is complete.
Does master Wola provide luggage storage before check-in and after check-out?
Yes, a secure luggage room allows guests to store bags before arrival or after departure.
Is early check-in or late check-out available at master Wola, and are extra fees applied?
Early arrival or late departure can be arranged subject to availability and may incur additional fees.
What are the standard check-in and check-out times at master Wola?
Check-in begins at 15:00 and check-out is required by 11:00 on departure day.
How far in advance does master Wola send the digital access code before arrival?
The entry details and personal PIN code are provided the morning of arrival.
Will I need to provide a copy of my ID or passport before receiving the master Wola access code?
Yes, guests are required to complete a digital identity verification step before the access code is issued, via the pre-arrival registration link sent by the team.
What should I do if my access code does not work when I arrive at master Wola?
Please contact the Guest Relations Team immediately via WhatsApp (+48 22 103 8004) or email (info@stay-master.com). A representative will verify your booking and assist.
How and when can I request an official invoice for my stay at master Wola?
Official invoices can be requested during the booking process or after check-out by contacting our support team via WhatsApp or email. Please note that invoices are issued upon check-out; if you require specific details or company information on your invoice, kindly notify us before your departure date.
What restaurants and cafés are within a five-minute walk of master Wola?
Guests reach Food Town, Browar Warszawski, Primitivo Wine Bar and several cafés within five minutes.
Which green parks near master Wola are suitable for jogging or relaxing?
Park Świętokrzyski and Park Mirowski are both within 1.8km and ideal for outdoor exercise.
How far is Warsaw Old Town from master Wola, and is it easily reachable by public transport?
Warsaw Old Town lies roughly two kilometres away and is easily reached by direct tram in fifteen minutes.
Are late-night grocery stores available close to master Wola?
Yes, late-night grocery stores are located within a short radius of master Wola, providing easy access to groceries and supplies around the clock.
Which shopping centers can guests quickly reach from master Wola?
You’ll find excellent shopping nearby! The unique boutiques at Norblin Factory are just 0.5 km away, while the larger Złote Tarasy shopping mall is located 1.6 km from the property.
Can guests of master Wola easily visit Warsaw’s Jewish Heritage sites?
Yes, The POLIN Museum of the History of Polish Jews and the remains of the Warsaw Ghetto boundary wall are within walking distance or a tram ride from master Wola.
Book directly with master and get 5% off
Save More, Stay More: Book Directly With master For A 5% Discount Today!